Description based on the Act on Specified Commercial Transactions

Vendor: Hikari Corporation

General Manager: Mayu Kakinuma

Location : 7-7-5 Ryoke, Urawa-ku, Saitama City, Saitama Prefecture

Phone number: 048-7896-584

Email address: info@essenciasjapan.com

Required fees other than the product price
Bank transfer fee when purchasing by bank transfer.
Cash on delivery fee when purchasing by cash on delivery.

Application expiration date
In principle, it will be 5 days after the order confirmation (automatic email sent for order confirmation).

Defective products
For initial defects that occur within 7 days from the date of product arrival, we will respond with an exchange or repair.

Sales volume
No specific designation is provided (settings may vary by product)

Delivery time
We will deliver within 7 days after receiving your order.
In case of delays due to bad weather, the delivery company's circumstances, or any other reasons, we will inform you via email or other means.

Payment Method
Bank transfer
Cash on delivery
Credit card

Payment Deadline

Bank transfer
Please make the payment to the designated account of our store within 5 days from the order date.
If it exceeds 5 days, it will be treated as a cancellation.
We kindly ask for your order again.

In case of cash on delivery
Please make the payment to the Yu-Pack or Yamato Transport delivery person at the time of delivery.

Return deadline
As soon as the product arrives, please open it immediately and check whether "the ordered items are all present" and "whether there is any damage."
If the delivered product is damaged
If there is a shortage of delivered items
If you receive something different from your ordered product, please contact us within 7 days.
We apologize for the inconvenience, but please provide the following information to our support (info@essenciasjapan.com).
Name of the person placing the order
Customer number (order number)
The name of the defective product
Details of the defective part


Returns and exchanges cannot be accepted in the following cases.
Items delivered more than 7 days ago Products that you have used once Products that have been soiled or damaged by the customer Outlet products, sale products In the event that the product's box, instruction manual, etc. are soiled, damaged, or lost.
In the event that the product's box, instruction manual, etc. are soiled, damaged, or lost.

When returning, we will provide guidance on the return method via email after confirmation from our company.

Please use the cardboard and packing materials that we sent when returning the item.

Please be aware that we may not be able to accept packages without prior contact or packages from different delivery carriers.

Returns or exchanges due to customer convenience cannot be accepted, so please understand. Cancellations after the product has been shipped will also be considered customer-convenience cancellations and cannot be accepted.

About Cancellations There are many products with limited quantities. Please understand that we cannot accept cancellations of orders due to customer circumstances.

In the unlikely event that a return occurs due to the customer's circumstances, the shipping costs for the return and the transfer fees for the refund will be borne by the customer.

Also, the refund will only cover the product price.

Please note that shipping fees, handling charges, and wrapping costs that have already been incurred cannot be refunded.

Return Contact

Phone number: 048-789-6584

メールアドレス：info@essenciasjapan.com

Return address: 7-7-5 Ryoke, Urawa-ku, Saitama City, Saitama Prefecture 330-0072

Person in charge: Mayu Kakinuma

Return shipping: In the case of initial defects or incorrect items shipped, we will handle it with shipping paid on delivery to our store.